A consumer is any individual purchasing goods from us for personal, domestic, or household use — for example, a homeowner buying wall panelling for a bedroom, living room, hallway, or staircase project. If you are a consumer, you benefit from all statutory rights afforded to you under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and all other applicable UK consumer protection legislation. Nothing in this disclaimer removes or reduces those rights.

A business customer is any person, partnership, company, or sole trader purchasing our products wholly or mainly in the course of a trade, business, or profession — for example, a builder, interior designer, landlord, or contractor purchasing panelling for a client project. Business customers retain statutory rights but are subject to broader exclusions and limitations of liability than consumers, as permitted under the Unfair Contract Terms Act 1977 and the Consumer Rights Act 2015. Where terms differ between consumer and business customers, this page makes that clear.

Product dimensions stated on our website — including panel height, width, thickness, pack count, and coverage area — are measured at manufacture and are accurate to within industry-standard tolerances for MDF and pine timber products. Minor variations of up to 2mm may occur due to the natural characteristics of the materials, the manufacturing process, or humidity-related expansion or contraction during storage and transit. These minor variations are not defects and do not constitute a breach of contract. If dimensional accuracy to tighter tolerances is critical to your project, please contact us before ordering at info@lunaireworks.com or +44 33 0043 9923 so we can advise.

All Lunaire Works wall panels and mouldings are supplied unfinished and ready to paint. Product photographs on this website show panels installed and painted, and are provided for illustrative purposes only. The colour of paint applied in photographs is not a colour we supply; it is chosen by the customer. Actual paint colours will vary depending on the paint brand, formula, and number of coats applied. Screen calibration, monitor settings, ambient lighting, and photography conditions may also affect the way colours and textures appear in images. We do not warrant that any colour or finish shown in a website photograph will exactly replicate the appearance of the installed, painted product in your home.

Our standard MDF wall panels are suitable for use in dry, indoor domestic environments — including living rooms, bedrooms, hallways, and staircases — but are not suitable for rooms with high or continuous moisture levels, such as bathrooms, shower rooms, or utility rooms adjacent to washing machines. Our moisture-resistant (MR MDF) range, identifiable by its green-tinted board, is designed for use in kitchens and bathrooms where ambient humidity is elevated. However, even MR MDF is moisture-resistant, not waterproof: it must not be installed in direct contact with water, inside shower enclosures, behind sinks or baths without appropriate waterproofing, or in any application where the panel surface will be regularly or continuously wet. We accept no liability for damage to our products, your property, or any third-party property arising from installation in unsuitable environments.

Under the Consumer Rights Act 2015, all goods we sell to consumers must be of satisfactory quality, fit for the purpose for which they were supplied, and as described. These are statutory rights and cannot be excluded or limited by us. Beyond these statutory rights, we do not offer any additional manufacturer's warranty unless one is explicitly stated in writing in the product listing or in your order confirmation. In particular: we make no warranty, express or implied, as to the fitness of our products for any purpose other than decorative interior wall panelling in suitable domestic environments; the durability of any paint or treatment applied to our panels by you or a third party; or the compatibility of our panels with any specific adhesive, primer, or finishing product that we have not expressly endorsed in writing.

All content on this website — including but not limited to the Lunaire Works name and logo, product photographs, product descriptions, page copy, design layouts, technical drawings, installation guides, blog posts, and all other textual and visual content — is owned by or licensed to STERZEAL HATS LIMITED and is protected by UK and international copyright law. The Lunaire Works trading name and branding are the intellectual property of STERZEAL HATS LIMITED (Company No. 13249070).

You may not copy, reproduce, republish, upload, post, transmit, distribute, or modify any content from this website in any form or by any means, without our prior written consent. Brief extracts may be used for personal, non-commercial reference purposes, provided a clear link to the original page on lunaireworks.com is attributed.

If you submit a product review, photograph, or other content to this website or to our social media channels, you grant STERZEAL HATS LIMITED a non-exclusive, royalty-free, perpetual licence to use, reproduce, and display that content in connection with the promotion of Lunaire Works products. We will not use your full name or personal contact details in marketing materials without your express consent, though we may display your first name alongside a review.

You retain ownership of any content you submit, and you confirm that any content you submit does not infringe the intellectual property rights of any third party. We reserve the right to remove any submitted content that we consider to be inaccurate, offensive, or in breach of these terms.